Negotiation Skills

Negotiation Skills

Knowing how to sell is a vital ingredient for commercial success. In simple terms, effective sales and negotiation techniques combine talking to the right people whilst listening to find out what they want.

Designed for teams with a sales focus, we help examine the win-win solution for you and your customers by examining the art of negotiation and how to close the sale.

Learn more about ted Learning and how our theatre-based approach to learning and development is built into our apprenticeship programme, or read through the course details below…

Course Information

Who is the Course For?

A hands on course staff with a sales focus

How Long is It?

It's a one day or two day workshop

Where?

We run this course at your business address

Costs

Costs are variable but average £266 per delegate with 12 participants

Course Details

Why Do the Course?

This highly interactive and ‘hands on’ course using ted actors to provide you with the opportunity to develop the skills and behaviours of a good negotiator. You will learn how to enable and facilitate decisions to achieve win/win outcomes. Our course provides all the skills those with a sales function need to conduct profitable negotiations and maintain positive long-term business relationships.

What is It?

Knowing how to sell is a vital ingredient for commercial success. In simple terms, effective sales and negotiation techniques combine talking to the right people whilst listening to find out what they want.

Designed for teams with a sales focus, we help examine the win-win solution for you and your customers by examining the art of negotiation and how to close the sale.

What Will I Do?

By the end of the course delegates will have:

Received feedback on what it is like to be on the receiving end of their own behaviour
Looked at ways to build trust and rapport with people
Examined powerful, persuasive and influential language
Dealt with objections and discovered new ways of handling them
Recognised when and how to close the deal
Developed a negotiation strategy that supports rapport building
Applied effective communication skills in negotiation
Discovered how to get past deadlocks and achieve agreements
Examined powerful, persuasive and influential language
Dealt with objections and discovered new ways of handling them
Recognise when and how to close the deal
Develop a negotiation strategy that supports rapport building
Apply effective communication skills in negotiation
How to get past deadlocks and achieve agreements.

Course Objectives and Outcomes

What we Explore

The course will be delivered in a highly interactive & practical manner. Whilst there will be some theory, the majority of the time will be spent planning your real-life negotiations.

We will look at theory, some models of negotiation and how to have maximum impact by ensuring your body language and voice are congruent with the message you are delivering.

During the course of the day we will explore:

What are negotiations?
When should we negotiate?
The negotiation game
Beliefs about negotiations
Common mistakes
The 10 steps to great negotiation
Planning your proposal
Delivering your proposal

What You Will Learn

Having attended our Negotiation Skills course you will have explored:

Developing your own negotiating style
Identifying situations both internally and externally that are dependent on your negotiating skills
Growing in confidence to improve your negotiating skills
Exceptional communication skills to use when negotiating
Body language, positive language and tone of voice
The 10-step model to brilliant negotiating
Planning your next negotiation and having a plan ready for implementation

Takeaways

Your takeaways will include:

Knowing when to negotiate
We look at when you should negotiate and when you shouldn’t
Knowing how to increase your personal confidence
Generating options and having the confidence to do this is crucial in negotiating. For a series of situations, we will get you to practise doing this
Negotiation activity
Having learnt the skills, you will then get to put them into practise in a lively activity.
Real life planning
Looking at your next negotiation, you will spend time planning your options and approach to the interaction



Hawkins \ Brown Architects

“From the outset we were provided with clear information and the support we received from the team was excellent”

Anthea Corridon, HR Advisor, Hawkins \ Brown Architects

Steinhoff Retail UK

“Working with ted Learning has been a fantastic journey. They listen, research and go above and beyond to ensure that their approach matches wholeheartedly with that of the business need”

Vicki Anderson L&D Manager at Steinhoff Retail UK

Pendragon Group

“LCoAT are Apprenticeship Levy experts and have helped us design, plan and implement an apprenticeship programme that delivers the skills we need as part of our wider workforce development strategy.”

Nigel Blackburn, Pendragon Group

DB Cargo

“LCoAT deliver training that is hugely beneficial to our business goals and ambitions. Their Continuous Improvement and Leadership and Management programmes are delivered by great trainers and we are beginning to see real changes in how our staff carry out their duties”

Josie Pugsley, Professional Development Manager, DB Cargo

Haworth

From the moment LAC sourced and tailored the apprentice to suit the needs of our business through to the ultimate graduation and full time hiring of them, LAC have supported each part of the program at all key stages of their development. The mix of a broad yet detailed academic approach they take coupled with the learning in the real business environment is one of the most effective ways to grow young people within any industry.

Shaun Maroney, Operations Manager, Haworth UK Ltd